Fenix Global's - Service Level Agreements (IT Support Contracts) help small to medium size businesses stay focused on their core competency by providing them with a way to cost-effectively manage their computer infrastructure. Our support contract solutions deliver enterprise level IT services for a fraction of the cost. We offer SLA's for as low as $500.00 per month.
Our services include:
- 24/7 network monitoring
- 24/7x4 emergency response for critical systems
- Remote network management
- World class help desk support
- On site support
Our deliverables include:
- Guaranteed Service Level Agreements
- Monthly support evaluation meetings
- Monthly performance trend reports
Fenix Global has industry certified technicians, currently certified by Microsoft, Novell, Citrix, Apple, & Linux.
To start your Service Level Agreement contact: IT Support Sales Representative 505-948-5900
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